How long will my booking be held for if I am running late?
Typically at airports we will hold the vehicle from being re-rented for up to 2 hours, and up to 3 hours in CBD and regional areas. If you have arriving flight details in your airport reservation we will track any delays and update your booking accordingly. If you have provided contact information, we will attempt to call you before re-assigning the vehicle, just in case your arrival time has suddenly changed. If you are running late, and are able to let us know with a phone call to the branch, we can always make sure we hold the booking for you.